Effective Date: 21 July 2024

Thank you for using Phepafatso, the waste collection application. Phepafatso (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).

1. Information We Collect

We collect the following information when you use Phepafatso:

• Personal Information**: Names (First & Last), email addresses, phone numbers.

2. How We Use Your Information

We use the information we collect in the following ways:

• To facilitate waste collection bookings and provide related services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To improve our services and develop new features.
• To comply with legal obligations.

3. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

• With service providers who assist us in operating the App and providing services to you.
• When required by law or to protect our rights.
• With your consent or at your direction.

4. Security of Your Information

We take reasonable measures to protect the information we collect from unauthorized access, use, and disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of the App.

6. Children’s Privacy

Phepafatso is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@teamwaste.co.bw